Tailored Solutions for Success

What is Tailored?

Tailored Implementation includes a range of personalised services to ensure a smooth and successful deployment.

A dedicated Project Manager is assigned for the implementation of 3 or more modules.
Our Project Management Service includes:

• A dedicated ELMO point of contact for project delivery
• Provision of a project flight plan during the initiation phase
• ELMO project team resourcing and capacity management 
• Monthly Project Status meetings and ad hoc meetings as needed
• Monitoring and reporting on project progress
• Support for the Customer Project Manager on issue handling, risk assessment, and change control management
Additionally, a Professional Services Consultant is available for 12 weeks from the module kick-off date – typical engagements are weekly

What Does This Look Like?

Tailored configuration includes consultation with the Professional Services Consultant. As standard, your contract will include:

Single Point of Contact (SPOC)	Personalised attention throughout your project journey supported by regular project status reports and meetings.
Rollout Approach	A project flight plan tailored specifically for you organisation.
Recommendations	Best practice advice to benefit timeline planning and project management activities.
Project Governance	Controls and pre-built templates better ensure your project’s completion within the stipulated timeline.
Continual risk assessment	ELMO helps handle potential risks that may arise, safeguarding your project’s success.

Note: For additional variations and builds, these can be included as additional chargeable services priced by our consulting rates plus GST.

Role of the ELMO Project Manager

Single Point of Contact (SPOC)	Personalised attention throughout your project journey supported by regular project status reports and meetings.
Rollout Approach	A project flight plan tailored specifically for you organisation.
Recommendations	Best practice advice to benefit timeline planning and project management activities.
Project Governance	Controls and pre-built templates better ensure your project’s completion within the stipulated timeline.
Continual risk assessment	ELMO helps handle potential risks that may arise, safeguarding your project’s success.

Implementation Approach

Implementation Phases and Estimated Hours Per Phase

*Note: This is a summary of tasks that the customer is responsible for. Please note that the number of hours is per module/configuration and is intended to be indicative only. Your consultant will discuss these items with you and provide supporting documentation throughout.

Implementation Methodology: Shared Responsibility

Delivery Approach Options

1. Maximised Concurrency

2. Blended – Option 1

3. Blended – Option 2

4. Fully Sequential

Delivery Approach – By Phase

• General Admin and Foundational setup is commenced by the ELMO Activate team. Refer to what is included in the Activate Journey here.
• Upon completion of your Foundational setup, our Tailored service gives you access to your ELMO Project Manager and the ELMO Professional Services Consultant.
• The ELMO Project Manager will work with you to create a project flight plan and discuss project timelines.
• You will then work with the ELMO Professional Services Consultants to configure and launch the ELMO HR modules as per what has been agreed upon in the flight plan.

Implementation Stages

Tailored Project Team Structure

Project Scheduling Considerations

• Scheduling considerations for an implementation are impacted by several key factors. 
• These include the complexity and duration of tasks, the availability and skills of resources, and the alignment of stakeholders’ schedules. 
• Dependencies between tasks can create potential bottlenecks, while unexpected challenges or changes in scope may necessitate schedule adjustments. 
• Additionally, external factors can influence timelines and need to be factored into an implementation.

Key Considerations For Your Launch Approach

• Stakeholder Involvement: Engage key stakeholders throughout the process to ensure buy-in and address concerns.
• End User Training and Support: Provide adequate training and support to users to facilitate a smooth transition.
• Testing: Plan and test thoroughly to ensure accuracy and completeness.
• Change Management: Develop a change management strategy to address resistance and promote adoption.

Choosing the right model depends on various factors, including the organisation’s size, complexity, existing systems, and readiness for change.

Each model has its trade-offs, so it’s essential to evaluate them in the context of your specific needs and constraints. 

Your ELMO Project Manager is on hand to support and provide you with a best practice approach to suit your organisational needs.