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Hospitality HR Solutions

Serving up great people experiences

Deliver exceptional service from the front desk to the back of house. ELMO helps hospitality operators simplify how they hire, roster, onboard and manage staff – improving productivity, ensuring compliance and giving you more time to focus on customers.

ELMO HR Solutions for Hospitality

How does ELMO help hospitality businesses?

Move from manual to manageable with a single platform for your people and payroll needs.
Constant compliance pressure?
Automate your training, licences and certifications like RSA and food safety. Track expiry dates and create audit-ready reports to meet Fair Work requirements.
High turnover hurting service?
Hire and onboard new staff fast and plug staffing gaps with automated contracts and inductions. Get casuals work-ready before their first shift to keep service standards high.
Swamped by manual admin?
Swap those spreadsheets for smart workflows. Digitise rosters, timesheets and approvals to save hours each week and keep records consistent.
Handling different staff types?
Easily handle varying hours, awards and pay rates. Integrated HR and payroll keeps every pay run accurate and compliant.

Don’t just take our word for it

We operate with seven different awards and needed a payroll solution that could interpret them all. And a flexible rostering system for both our 24/7 manufacturing facility and hospitality venues, each with different hours and a large casual workforce across multiple rosters
Emma Cross
People & Sustainability Manager, Good Drinks
Good Drinks’ story
Now that we’ve launched ELMO, payroll processing time has decreased by 75% compared to our old system, which adds up to over 10 hours per month in saved time.
Peter Legg
Chief Financial Officer, South Sydney Rabbitohs
Rabbitoh’s story
When you’re looking for a paper employee record from 2007 in a manila folder, you know you need to do something differently.
Caterina Davis
Payroll & People Experience Coordinator, BridgeClimb
BridgeClimb’s story
Explore ELMO

Solutions for your unique challenges

The heart of your hospitality workforce. Centralise employee data, automate admin and give managers real-time visibility across every site and shift.

Hire fast and efficiently. Post jobs, screen candidates and send offers in one place to build reliable, service-ready teams. 

Get new hires ready before day one. Digitise forms, inductions and policy sign-offs for a smooth, consistent start every time.

One size doesn’t fit all when it comes to payroll. Our best-in-class solutions adapt to your size, structure and systems – keeping your critical people data accurate and your business compliant. Automate pay runs, reduce errors and stay compliant, from cafés to multi-venue groups.

Keep compliance simple and development continuous. Manage RSA, food safety and training in one hub with automated reminders and easy reporting.

Support growth and fairness across your teams. Standardise reviews, align individual goals with organisational outcomes and recognise contribution with transparent, data-driven performance decisions.

Ready to modernise your hospitality HR?

SSee how ELMO helps hospitality businesses simplify onboarding, strengthen compliance and deliver accurate payroll so you can spend more time on customers, not admin.

Join 2,000+ ANZ organisations who trust ELMO to cut HR admin, keep them compliant and manage the entire employee lifecycle with confidence.

Find the answers you’re looking for

Hospitality businesses commonly deal with high staff turnover, complex award compliance, and a largely casual or shift-based workforce. ELMO addresses these challenges with fast onboarding automation, integrated rostering and payroll, and compliance tracking – all in one centralised HRIS platform.

ELMO streamlines seasonal recruitment with bulk hiring tools, job board integrations and onboarding automation – allowing you to ramp up staffing quickly during busy periods like holidays, festivals or major events, without sacrificing process consistency or compliance.

Yes. ELMO’s cloud-based payroll software is configured to handle the complex pay structures common in hospitality – including full-time, part-time and casual employees – calculating wages, overtime, penalties and allowances accurately and on time.

ELMO’s automated compliance tracking and safety training modules help you maintain a compliant working environment. The platform’s course library is updated to reflect current Australian and New Zealand standards, and compliance training completion is tracked in real time to support your regulatory obligations.

ELMO Onboarding digitises the entire process – from forms and contracts to training modules and team introductions – so new hires can complete everything before their first shift. This reduces time to productivity and creates a positive first impression, which is critical in an industry with high turnover.