Get started
Home > Solutions > Hospitality
Hospitality HR Solutions

Serving up great people experiences

Deliver exceptional service from the front desk to the back of house. ELMO helps hospitality operators simplify how they hire, roster, onboard and manage staff – improving productivity, ensuring compliance and giving you more time to focus on customers.

How does ELMO help hospitality businesses?

Move from manual to manageable with a single platform for your people and payroll needs.

Constant compliance pressure?

Automate your training, licences and certifications like RSA and food safety. Track expiry dates and create audit-ready reports to meet Fair Work requirements.

High turnover hurting service?

Hire and onboard new staff fast and plug staffing gaps with automated contracts and inductions. Get casuals work-ready before their first shift to keep service standards high.

Swamped by manual admin?

Swap those spreadsheets for smart workflows. Digitise rosters, timesheets and approvals to save hours each week and keep records consistent.

Handling different staff types?

Easily handle varying hours, awards and pay rates. Integrated HR and payroll keeps every pay run accurate and compliant.

Solutions for your unique challenges

A unified employee system of record

Explore HR Core
The heart of your hospitality workforce. Centralise employee data, automate admin and give managers real-time visibility across every site and shift.
Layer ELMO’s AI-powered natural language insights engine to inform workforce decisions in real time, no spreadsheets or data analysts required.

Find and hire the right talent fast

Explore Recruitment
Hire fast and efficiently. Post jobs, screen candidates and send offers in one place to build reliable, service-ready teams.
Use gen-AI to write descriptions, automate posting to multiple job boards, centralise candidate data, and generate offer letters in one workflow.

Make first impressions count

Explore Onboarding
Get new hires ready before day one. Digitise forms, inductions and policy sign-offs for a consistent start every time.
Deliver a smooth and professional onboarding experience while keeping new hires engaged and gaining momentum.

Find your payroll fit

Explore Payroll
Get matched to the right payroll with a curated network of best-in-breed payroll to suit your business.
One system so your people processes and payroll data can work together with less manual re-keying and reconciliation

LMS that builds capability

Explore Learning
Manage RSA, food safety and training in one hub with automated reminders and easy reporting.
Build courses in-house with quizzes, interactive elements and more, or tap into our library of 400+ ready-made courses.

Performance that powers results

Explore Performance Management
Support growth and fairness across your teams. Standardise reviews, align individual goals with organisational outcomes and recognise contribution with transparent, data-driven performance decisions.
Monitor progress and set alerts to automate tracking and reminders, and gain insight into employee performance, productivity, and progress.

Close capability gaps

Explore Workforce Design
Develop capability frameworks and identify skills gaps in minutes, not months.
Generate frameworks for emerging skills, benchmark current capabilities and develop personalised learning pathways.

Find the answers you’re looking for

Hospitality businesses commonly deal with high staff turnover, complex award compliance, and a largely casual or shift-based workforce. ELMO addresses these challenges with fast onboarding automation, integrated rostering and payroll, and compliance tracking – all in one centralised HRIS platform.

Yes. ELMO’s cloud-based payroll software is configured to handle the complex pay structures common in hospitality – including full-time, part-time and casual employees – calculating wages, overtime, penalties and allowances accurately and on time.

ELMO Onboarding digitises the entire process – from forms and contracts to training modules and team introductions – so new hires can complete everything before their first shift. This reduces time to productivity and creates a positive first impression, which is critical in an industry with high turnover.

ELMO streamlines seasonal recruitment with bulk hiring tools, job board integrations and onboarding automation – allowing you to ramp up staffing quickly during busy periods like holidays, festivals or major events, without sacrificing process consistency or compliance.

ELMO’s automated compliance tracking and safety training modules help you maintain a compliant working environment. The platform’s course library is updated to reflect current Australian and New Zealand standards, and compliance training completion is tracked in real time to support your regulatory obligations.