Our Supportive Implementation Service

ELMO provides comprehensive support throughout your implementation journey:

• Swift Setup: Within 48 hours, we create your branded site, grant access, and enrol your team in ELMO Academy.
• Expert Guidance: An ELMO consultant assists with foundational setup, ensuring configuration meets your specific needs.
• Flexible Approaches: Choose between Best Practice (4-6 weeks) or Tailored (8-12 weeks) implementation, based on your needs and timeline.
• Continuous Support: From Kick-off to Go-live and beyond, we ensure a collaborative, structured, and effective implementation process.
• On-Screen Assistance: Easy-to-follow instructions and tutorials guide you through each step.

Once you have access to your ELMO system, one of our expert consultants will reach out within a few days to personally assist you with the foundational setup and ensure everything is configured to your specific needs:

Foundational Setup

Activate

• Essential base configuration
• Estimated timeframe: 4 weeks 
• Estimated hours: 8 hours

The whole system utilises this foundational configuration and ties all the modules together.

You will then follow one of two approaches to implement your HR & Payroll Modules:

Our 6 to 8-week implementation journey isn’t just a process;
it’s your passport to HR & Payroll excellence.

HR Module Implementation Approach

Average HR Module Implementation Journey

Implementation Methodology: Shared Responsibility

	Activities	Hours	Milestone
Weeks 1-4: Collaborative Preparation	Joint effort: Discovery session	2-3	Baseline configuration ready for pilot testing
	Your team: Complete eTraining	6-8
	ELMO: System configuration	5-10
	Your team: Configuration review	4-8
Weeks 4-6: Testing and Launch Preparation	Your team: Conduct pilot tests	10-20	Refined configuration incorporating pilot feedback
	Joint effort: System finalisation	10-15
Week 6: Launch	Your team: System / Module launch	10-15	Active system with users
Weeks 6-8: Hypercare	Joint effort: Support launched modules	10-15	Transition to our ongoing support model
Week 8	ELMO: Transition to Support	1	Your ongoing support

Note: Timelines may vary based on project scope and complexity

Payroll Implementation Approach

ELMO Payroll implementation is carefully designed to support your business needs, ensuring a smooth and reliable integration that adapts as your organisation grows.

Average Payroll Module Implementation Journey

Payroll Implementation Timeline

Implementation Methodology: Shared Responsibility
Estimated Duration: 14-16 weeks
Recommended Start: Initiate Payroll implementation following successful deployment of HR Core modules

Payroll Implementation Phases

	Activities	Estimated Effort (hours)	Milestone
Phase 1: Plan Week 1	Joint effort: Implementation Readiness Meeting (pre-kickoff scoping, if needed) Kick-Off Meeting Project Planning Confirm Scope Sessions Enrol in ELMO Academy Payroll	4	Implementation Readiness Meeting (pre-kickoff scoping, if needed) Scope Document confirmed and mutually agreed upon Key team members enrolled in essential training
	Your team: Complete eTraining	4
Phase 2: Confirm Weeks 2-3	ELMO: Scope workshops for Payroll & RTA Provide a Template for Payroll data collection Provide Award Summary Template Finalise Project Timelines	4	Payroll data collection template completed by your team Payroll and RTA scope reviewed, confirmed, and signed off Foundational system configuration finalised Final project timeline reviewed and approved
	Your team: Complete system configuration to align with your specific Payroll processes Respond to questionnaires and submit required templates	11-16
Phase 3: Build Weeks 4-7	ELMO: HR to Payroll Integration	4	Successful activation of HR to Payroll integration Complete entry of Employee Master Data, including recurring pay items Finalise Payroll Settings configuration
	Joint effort: HR Core Configuration Review HR to Payroll Integration Employee Payroll Data Updates Payroll Settings Configuration	11-16
Phase 4: Validate Weeks 8-11	ELMO: Conduct Payroll & RTA UAT Execute two Parallel Payroll Runs Review system reports Finalise configuration updates Test third-party system integrations (if any)	10-15	User Acceptance Testing (UAT) completed and signed off Parallel Run 1 and 2 results validated, with all variances resolved and approved Final system reports reviewed and approved System confirmed technically ready for go-live
	Your team: Update system configurations Validate via Parallel Runs 1 and 2	15-25
Phase 5: Deploy Weeks 12-13	Joint effort: Load leave balances Activate Employee Self-Service (ESS) Enable Single Touch Payroll (STP) Complete first go-live payroll run	10-15	Loaded and verified all employee leave balances Launched Employee Self-Service (ESS) with full staff communication Completed first production payroll run with STP reporting active
Phase 5: Transition Weeks 14-16	Joint effort: Collaborate closely with the implementation team during incubation Provide ongoing support for two live pay runs Hand over to the service support team	5-8	Completed first two live payroll cycles Resolved or planned all high-priority Hypercare issues Received formal sign-off on transition and support Moved into Post-Implementation Support
	ELMO: Transition to Support	2

Note: Timelines may vary based on project scope and complexity

Launch Strategies: Your Choice

1. Big Bang Approach
   • Launch all modules simultaneously
2. Staged Approach
   • Roll out modules individually upon completion
3. Blended
   • Launch some modules concurrently, and some sequentially