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Our Supportive Implementation Service

We support you at every stage of implementing your new ELMO solution. From the initial kick-off meeting to go-live and beyond, our priority is to ensure that the implementation and configuration of your ELMO system is collaborative, well-structured, supportive, seamless and effective.


ELMO provides comprehensive support throughout your implementation journey:

  • Swift Setup: Within 48 hours, we create your branded site, grant access, and enrol your team in ELMO Academy.
  • Expert Guidance: An ELMO consultant assists with foundational setup, ensuring configuration meets your specific needs.
  • Flexible Approaches: Choose between Best Practice (4-6 weeks) or Tailored (8-12 weeks) implementation, based on your needs and timeline.
  • Continuous Support: From Kick-off to Go-live and beyond, we ensure a collaborative, structured, and effective implementation process.
  • On-Screen Assistance: Easy-to-follow instructions and tutorials guide you through each step.

Once you have access to your ELMO system, one of our expert consultants will reach out within a few days to personally assist you with the foundational setup and ensure everything is configured to your specific needs:

Foundational Setup

Activate

  • Essential base configuration
  • Estimated timeframe: 4 weeks 
  • Estimated hours: 8 hours

The whole system utilises this foundational configuration and ties all the modules together.

You will then follow one of two approaches to implement your HR Modules:

ELMO Team View

Best Practice
ELMO_Icon_IntegratedSeamlessSolution_RGB 1

Tailored

Our 6 to 8-week implementation journey isn’t just a process;
it’s your passport to HR excellence.

HR Module Implementation Approach

Average HR Module Implementation Journey

Implementation Methodology: Shared Responsibility

Activities Hours Milestone
Weeks 1-4:
Collaborative Preparation		 Joint effort:
Discovery session		 2-3 Baseline configuration ready for pilot testing
Your team:
Complete eTraining		 6-8
ELMO
System configuration		 5-10
Your team:
Configuration review		 4-8
Weeks 4-6:
Testing and Launch Preparation		 Your team:
Conduct pilot tests		 10-20 Refined configuration incorporating pilot feedback
Joint effort:
System finalisation		 10-15
Week 6:
Launch		 Your team:
System / Module launch		 10-15 Active system with users
Weeks 6-8:
Hypercare		 Joint effort:
Support launched modules		 10-15 Transition to our ongoing support model
Week 8 ELMO:
Transition to Support		 1 Your ongoing support

Note: Timelines may vary based on project scope and complexity

Launch Strategies: Your Choice

  1. Big Bang Approach
    • Launch all modules simultaneously
  2. Staged Approach
    • Roll out modules individually upon completion
  3. Blended
    • Launch some modules concurrently, and some sequentially