Before COVID-19, the employer-employee relationship was amidst a transformation. Employees were dictating workplace practices and placing higher demands on employers, and employers were having to work harder to engage, attract and retain high performers. Now, though, in this stark economic era where COVID-19 has forced businesses around the world to close their doors and stand down their employees, the power has shifted once more.
High performers are critical to the success of a business in these unprecedented times, and employers must do all they can to ensure they are supported, engaged and productive. There is not a handbook for employers on managing crisis in relation to COVID-19, but something that should be at the top of the agenda is building engagement.
This is more important than ever before since most businesses are mandating employees to work from home, and thus the “human” connection is lost – but the process may look a little different. In a physical office a manager may be attuned to the satisfaction, productivity and engagement of his/her team, but when teams operate virtually engagement is harder to monitor. This is where survey software is a valuable tool.
Survey software can be used to question employees about their feelings and attitudes towards their role, and in these uncertain times such feedback and insight is vital. The data your staff input into the programmes can be very revealing and enable employers to take the right steps in ensuring high performers remain as such. What’s more, making questionnaires anonymous can further aid truthful feedback.
The results can also aid other areas of organisational practices, including training and development opportunities. Having clear lines of progression as well as programmes in place to further your employees’ skills and knowledge can help you retain the best in your required field.
Implementing survey software will not only develop your current employees and ensure business operations maintain momentum but adopting such practices will better equip you for the future.
ELMO Cloud HR & Payroll can help HR professionals manage their workforce, even while operating remotely. As a cloud-based solution, ELMO helps employers manage their teams from anywhere at any time from a secure, centralised location. All employee-employer touchpoints are covered by ELMO’s suite, from ‘hire to retire’. This includes recruitment, onboarding, performance management, payroll, rostering / time & attendance, learning & development, and more. For further information, ELMO Survey can also help you collect, manage and analyse data obtained through a wide range of employee surveys. Contact us.