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For Ivanchyk, the partnership with ELMO has been a great success. The Co-operative Life was able to launch HR Core in a short timeframe, enabling Ivanchyk to fulfil her mission of modernising the organisation’s HR function.
Through ELMO Survey, measuring workforce sentiment is now easy. The Co-operative Life was able to receive feedback from employees about their satisfaction with organisational processes. “We rolled out the survey and were pushy, giving the workforce a short time to respond,” explains Ivanchyk. “We received good feedback from the workforce – 40% of our workforce responded within the timeline and more than 80% across the board showed a positive result that the staff are generally happy with the HR services.” Ivanchyk was pleased with how the survey showed the organisation was on the right track.
Ivanchyk considers the partnership between ELMO and The Co-operative Life to be a successful match. “The ELMO team has been very responsive, and that starts with the business development manager with whom we finalised the contract, the level of cooperation with me and the rest of the team, and the consultant who picked up our enquiries,” explains Ivanchyk. “For me, being a fast operator, the best thing about ELMO is their responsiveness, professionalism, approachability and ability – this is something I would like to personally thank them for!”
Ivanchyk was particularly impressed by the support she received during the implementation process. “[The implementation team] has been extremely supportive,” she says. “They were very responsive, there were no delays whatsoever, and they went above and beyond our expectations.”
Ivanchyk is excited about what’s in store: “I am very positive that this is not the end – we have a bright future with ELMO!”
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