Home > Customer Stories > Wellington Shire Council
Wellington Shire Council logo

Wellington Shire Council

Wellington Shire Council is embracing digital transformation – replacing manual processes with flexible, transparent options through ELMO Software.

The Challenges

Time-consuming, paper-based processes for induction and performance management

Low engagement in performance appraisals

Lack of insight and reporting around performance management processes

Wellington Shire Council previously only had paper-based, manual processes for most of its talent management functions. This resulted in inefficient and time-consuming induction processes, poor engagement with performance appraisals, and a lack of engagement with organisational learning and development.

“Traditionally everything was paper-based and we wanted something that was more flexible,” says Carly Bloomfield, Learning and Development Facilitator, Wellington Shire Council.

This was especially impacting on new hires, who would have to wait for key information in face-to-face training sessions. Similarly, there was a lack of transparency and reporting occurring with performance appraisals.

The Benefits

More timely delivery of learning and key information to employees

Improved engagement with performance processes

Greater flexibility due to customisable ELMO modules, including the ability to self-edit online courses

A key difference between the ELMO Learning Management System and alternative products is that the ELMO product comes with a self-editing tool for the online courses.
Carly Bloomfield
Learning and Development Facilitator at Wellington Shire Council
We now have a full organisational view of all learning activity

Bloomfield says Wellington Shire Council’s induction process has been one of the key beneficiaries of the shift to digital.

“Our induction process has really improved significantly because people are actually getting inducted in a timely manner. They’re getting the key information from weeks 1-12 as opposed to having to wait for face- to -face training.”

She adds that the introduction of online performance appraisals has resulted in an uplift in completion rates due to the reporting functionality of the ELMO module.

“When we were researching, ELMO’s ability to customise the product was the key deciding factor for us,” says Bloomfield. “We’d definitely recommend ELMO to others and we’re happy to talk to others who are considering the product.”