Cloud-based platform is a software delivery model where applications, data, and computing resources are hosted on remote servers accessed via the internet, eliminating the need for on-premises infrastructure whilst providing scalable, flexible, and accessible services from any location with internet connectivity.

What is a cloud-based platform?

A cloud-based platform is a computing environment that delivers software applications, storage, and processing capabilities through internet-connected remote servers rather than local hardware. 

These platforms operate on a subscription or pay-as-you-go model, where service providers manage the underlying infrastructure, security, maintenance, and updates. Users access services through web browsers or mobile applications, enabling work from anywhere whilst the provider ensures data availability, security, and system performance across distributed data centres.

Key components of cloud-based platform

• Infrastructure as a Service (IaaS) – Virtualised computing resources including servers, storage, and networking
• Platform as a Service (PaaS) – Development and deployment environments for building applications
• Software as a Service (SaaS) – Complete applications delivered via web browsers
• Data storage and management – Secure, scalable repositories with automated backups
• Security layers – Encryption, access controls, and threat monitoring
• Integration capabilities – APIs and connectors for system interoperability
• User interface – Web-based dashboards and mobile applications for access

Types of cloud-based platforms

Public cloud

Services offered to multiple organisations over the public internet, providing cost-effective scalability with shared infrastructure managed by providers like AWS, Microsoft Azure, or Google Cloud.

Private cloud

Dedicated infrastructure exclusively for one organisation, offering enhanced control and security for sensitive data whilst maintaining cloud benefits.

Hybrid cloud

Combines public and private cloud environments, allowing data and applications to move between them based on security, compliance, and operational requirements.

Multi-cloud

Utilises services from multiple cloud providers to avoid vendor lock-in, optimise costs, and leverage best-of-breed solutions.

Community cloud

Shared infrastructure for organisations with common concerns, such as government agencies or healthcare providers with similar compliance requirements.

How HR leveraging cloud-based platform

HR information systems (HRIS)

Cloud-based HRIS platforms centralise employee data, automate administrative tasks, and provide real-time analytics whilst ensuring compliance with Australian privacy laws. These systems manage everything from employee records to payroll processing, with 56% of organisations using cloud HR software to automate repetitive tasks, reducing manual effort by up to 49%.

Talent acquisition and management

Cloud platforms streamline recruitment through applicant tracking systems that post jobs across multiple channels, screen candidates using AI, and maintain talent pipelines. Integration with LinkedIn, SEEK, and other job boards enables seamless candidate sourcing whilst automated workflows reduce time-to-hire by 30%.

Remote workforce enablement

With hybrid work becoming standard practice, cloud onboarding platforms provide essential infrastructure for distributed teams. HR teams use these systems to manage remote onboarding, track attendance through mobile apps with geotagging, and maintain employee engagement across locations whilst ensuring Fair Work Act compliance for flexible working arrangements.

Learning and development

Cloud-based learning management systems deliver training content on-demand, track completion rates, and ensure compliance with mandatory certifications. These platforms support Work Health and Safety training requirements whilst providing personalised development paths that improve retention and succession planning.

Payroll and benefits administration

Modern cloud payroll systems automate award interpretation, calculate superannuation contributions, and ensure compliance with Fair Work regulations. Real-time integration with the ATO’s Single Touch Payroll requirements and automatic updates for legislative changes reduce compliance risks and processing errors.

People analytics and reporting

Cloud platforms aggregate data across HR functions to provide predictive analytics on turnover, engagement, and performance. Dashboards enable evidence-based decision-making whilst ensuring data handling complies with Privacy Act requirements through role-based access controls and audit trails.

Common uses of cloud-based platform 

• Employee self-service portals – Access to payslips, leave balances, and personal information
• Workforce planning – Scenario modelling and organisational design tools
• Performance management – Continuous feedback and goal tracking systems
• Expense management – Mobile submission and automated approval workflows
• Time and attendance – Biometric integration and roster management
• Collaboration tools – Team communication and project management

Benefits of using cloud-based system

• Reduces infrastructure costs by eliminating hardware purchases and maintenance
• Enables access from anywhere, supporting flexible work arrangements
• Scales automatically to accommodate business growth or seasonal demands
• Provides enterprise-grade security often superior to on-premises solutions
• Ensures automatic updates for features and compliance requirements
• Facilitates disaster recovery through geographic data redundancy
• Improves collaboration through real-time data sharing

Implementation considerations for cloud-based platform

Data sovereignty

Ensure cloud providers store Australian data within Australia or approved jurisdictions to comply with Privacy Act requirements and government policies on data localisation.

Security assessment

Evaluate providers’ security certifications (ISO 27001, SOC 2), encryption standards, and compliance with Australian Cyber Security Centre guidelines.

Integration planning

Map existing systems and data flows to ensure seamless connectivity between cloud and on-premises applications whilst maintaining data integrity.

Change management

Develop comprehensive training programmes addressing digital literacy gaps and resistance to new technologies, particularly for less tech-savvy employees.

Vendor evaluation

Assess providers’ financial stability, support capabilities, and commitment to the Australian market including local data centres and support teams.

Regulatory requirements related to using cloud-based systems

• Privacy Act 1988 (Cth) – Requires appropriate security measures for personal information and compliance with Australian Privacy Principles
• Notifiable Data Breaches scheme – Mandatory reporting of eligible data breaches to affected individuals and the OAIC
• Cyber Security Act 2024 – Mandatory ransomware payment reporting and security standards for smart devices
• Security of Critical Infrastructure Act 2018 – Requirements for organisations operating critical data storage or processing assets
• Australian Government Information Security Manual (ISM) – Security controls for government agencies and contractors
• State data centre policies – Various state requirements for government data storage locations
• Consumer Data Right (Treasury Laws Amendment Act 2019) – Data portability and sharing requirements for designated sectors
• Industry-specific regulations – Additional requirements for healthcare, financial services, and other regulated sectors