ELMO Employee Sentiment Index Australia (AI Adoption)

This quarter’s report reveals how organisations are moving from experimentation to integration — and where the biggest opportunities lie to turn AI momentum into measurable impact.

Download our report for the latest insights into what’s shaping employee sentiment across Australia.

Top Insights

• 66% of organisations are using AI-enabled tools — but only 11% report extensive integration
• 87% of employees in AI-using workplaces use AI daily, yet 29% mix approved and non-approved tools
• Only 19% say leadership expectations around AI use are very clear
• Just 14% feel strongly supported to use AI responsibly and effectively
• The Index hit 72.8 — its highest point yet and the second consecutive quarterly rise

Adopted but not embedded

AI is no longer a future-of-work conversation — it’s happening now. Two-thirds of Australian organisations are using AI-enabled tools, and the vast majority of employees in those workplaces are using them every day.

But the data reveals a clear disconnect: while employees are getting on with it, leadership clarity and support haven’t kept pace. Most organisations are still in the pilot phase, with only 12% of employees seeing clearly visible AI outcomes.

The opportunity is significant. Employee sentiment is strengthening, fewer people are looking to leave, and openness to AI is growing. Organisations that move now, with clear expectations, meaningful support, and embedded integration, stand to turn early adoption into lasting competitive advantage.