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The AI Capability Trap

Dr Sean Gallagher, lead researcher on Australia’s only longitudinal AI workforce capability study, will share the two-sided playbook for building AI-capable workforces — combining people capability with work design. Justin Meier will take you inside ELMO’s journey of applying that playbook as “customer zero” — including what worked, what they got wrong, and what changed when Humanova challenged their assumptions.

The AI Capability Trap
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70%
of knowledge workers now use AI every week
<1 in 8
are truly AI-fluent

Close to 70% of knowledge workers now use AI every week. But only 1 in 8 are truly AI-fluent (using AI deeply enough, for long enough, to change how work actually gets done).
Many are stuck in the capability trap: using AI often, but never building the intuition to solve complex business problems.

In March, our AI Capability Gap webinar explored why adoption isn’t translating to impact. This session focuses on how to benchmark your team’s AI competency and build AI capability that translates into getting work done.

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