Fraedom is a technology company that delivers software-as-a-service (SaaS) technology solutions across payments, expense and travel.
The way an organisation’s spend is managed is critical for today’s businesses. The Fraedom solution gives customers a better way to capture, manage, and report on all spend across their business.
Fraedom already had an automated performance platform in place, but Janine MacAulay, HR Manager, Fraedom, says it wasn’t delivering what was required. Employees were not engaged in the performance process and there was a lack of insight around all performance-related matters. MacAulay undertook a search of the market to find something that better fit Fraedom’s needs.
Fraedom initially opted for ELMO’s Performance Management module, with plans to also take on ELMO’s Learning module in the future.
MacAulay says that not long after implementation she noticed that employees and managers were already more engaged in the performance process. She expects similar engagement on the learning & development front once the Learning Management System (LMS) module is introduced to the company.
“It’s delivering to us a more bespoke-type solution,” she says. “We can mix and match, put things in, take things out. We don’t have to have a one size fits all model, or even two sizes fits all model. We currently have a multitude of templates for our performance. We also write our own learning & development [content], so the ability to transfer over all our course content and easily run that through ELMO is fantastic.”